Last updated: September 26th, 2018
Helicoid Studio ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Important note: The services provided by Helicoid Studio are for business to business use only. Take care when using the online services in this website not to provide your private contact details or any other private information such as your home address or phone number. All online services found in our website are intended for business use only. Helicoid Studio does not wish to collect any personal private contact details.
How We Collect and Use Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may obtain personal business information through the online services provided in this website. We may collect the following types of information about you:
Your name, job title and contact information, including business email address, business address, business telephone number, your employer company and your country, should you choose to provide such details;
Details of products and/or services of particular interest to you based on how you use the online services and your preferences;
Records of any correspondence we have with you, including records of “Live Chat” conversations, please refer to “Live Chat” Item in the Terms and Conditions Page;
We may automatically receive information from you as part of the communication connection itself, which consists of network routing information (where you came from), equipment information (browser type or device type), your IP address (which may identify your general geographic location or company) and date and time;
Like many sites, we use "cookies" and similar tracking technology (collectively "Cookies") to collect information.
Information you provide us directly
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"), username, address, IP address, phone number and e-mail address when you request a quote, or if you correspond with us. We use this information to operate, maintain, and provide to you the features and functionality of the Site.
Information we may receive from third parties
We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” etc., that third party may pass certain information about your use of its service to Helicoid Studio. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to any of our website. You may also unlink your third party account from our website by adjusting your settings on the third party service. If you use “Live Chat”, we may collect your name, business email address and other information including your job title, business telephone number, your employer company, and your country. The “Live Chat” is powered by Wix. Please do not choose to use the “Live Chat” unless you consent to your information being transferred outside your own country (including outside the European Union) to: (1) Helicoid Studio, in order to answer to your enquiries; and (2) to our third party provider, Wix, powering the “Live Chat”. Please keep in mind that the “Live Chat” is intended for business use only. Helicoid Studio does not wish to collect any personal private contact details except for your business contact details strictly necessary to resolve any queries related to Helicoid Studio’s services.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Site. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Site. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, device type, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
Commercial and marketing communications
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Site-related emails (e.g., quote request verification, rental and billing confirmations and reminders, changes/updates to features of the Site, technical and security notices).
Withdraw your consent
If you don’t want us to process your data anymore, please contact us at email@example.com or send us mail to: Calle E10 Lote 501 y Avenida Jaime Roldos Aguilera, Quito, Ecuador.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Helicoid Studio does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Site and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org
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